FAQ
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Order a taxi and additional information
You can book a taxi at Amsterdam Taxi Centrale in two easy ways:
Online via our website: amsterdamtaxicentrale.com. Here you can quickly plan your ride and calculate a price immediately.
By telephone by calling 0685672263. Our employees are available 24/7 to process your reservation and answer your questions.
Choose the option that suits you best and book your taxi today!
When booking a taxi with Amsterdam Taxi Centrale it is important to provide the following information:
Name: For identification and personal service.
Departure address: The exact location where you want to be picked up. Flight number, if applicable.
Destination: The place you want to travel to.
Contact details: Your telephone number, so that we can contact you if necessary.
Email address: To receive confirmation of your booking and other relevant information.
With this information we can arrange your ride smoothly and without any problems.
Yes, you can certainly book a taxi in advance at Amsterdam Taxi Centrale. Whether you want to schedule a ride for the same day or for a future date and time, we offer the option to arrange your reservation in advance. You can easily do this via our website amsterdamtaxicentrale.com or by calling 0685672263. This allows you to organize your transport in a timely manner and ensures that you are assured of a taxi when you need it.
It depends on the service and your location. For busy periods or special events it is advisable to book a few days in advance. For regular journeys, a few hours in advance is usually sufficient.
Important information about our services
At the Amsterdam Taxi Centrale (ATC) we only offer ordered transport. Our drivers do not operate street taxis or accept passengers without a prior booking. In addition, you will always receive an officially printed receipt from the driver. We do not accept handwritten receipts.
For a reliable and transparent service, simply book your ride in advance and enjoy a worry-free ride with ATC.
At the Amsterdam Taxi Centrale (ATC), customers are responsible for any damage to the vehicle. In the case of contamination, for example by vomiting in the car, a minimum cleaning fee of €250 will be charged. These costs must be paid in full by the customer.
We thank you for your understanding and cooperation.
Rates and Cancellations
At Amsterdam Taxi Centrale you can easily calculate the taxi fare online. When you book online, you automatically receive a fixed rate based on your departure and final destination. This rate is based on factors such as distance and expected travel time.
Although we strive for transparency, we reserve the right to change the fare in exceptional cases, such as changes in traffic conditions, extreme delays or route changes. This ensures that you always pay a fair price, appropriate to the current situation.
Our rates have been carefully calculated based on:
Distance between departure and arrival point.
Travel time and expected traffic conditions.
Time of the trip, such as peak hours or night rates.
However, at Amsterdam Taxi Centrale we always guarantee a reliable and clear quote when booking, so that you know exactly what to expect.
At Amsterdam Taxi Centrale, additional charges may apply for certain services and circumstances. This may be the case, for example, with:
Airport pick-up: There may be additional charges for pick-up from airports 60 minutes after landing time.
Extra luggage: If you have a lot of or special luggage, additional costs may be charged. Always try to inform us of this in a timely manner.
Late night rides: There are no higher rates for rides outside regular hours.
Special requests: Specific wishes or requests may incur additional costs.
It is wise to inquire about any additional costs that may apply when booking. Amsterdam Taxi Centrale reserves the right to adjust rates and costs in the event of incorrect information or unforeseen circumstances that may affect the ride. We strive for transparency and honesty, and ensure that you are always informed of any changes.
At Amsterdam Taxi Centrale you can pay in different ways, so you always choose the option that is most suitable for you. You can pay online when booking, but also directly in the taxi with the driver. We accept payments via debit card, credit card and cash. Whichever payment method you choose, you will always receive a payment receipt or receipt from the driver so that you can verify the payment. This provides extra transparency and security for every journey.
Yes, at Amsterdam Taxi Centrale you can book a taxi both online and by telephone. Whether you prefer the convenience of booking online via our website, where you can immediately plan your ride and calculate the price, or prefer a personal telephone contact, both options are available. We are available 24/7 to process your reservation quickly and easily!
The customer has the right to cancel a reservation, made by telephone or the website, free of charge up to 5 hours before the planned ride. In that case, the customer will receive 100% of the paid amount back.
For cancellations made later than 5 hours before the start of the ride, the customer remains liable to Amsterdam Taxi Centrale for the full fare.